Drink Dopio ships orders discreetly and in accordance with applicable laws and carrier requirements.
Order Processing
Orders are typically processed within [1 to 3 business days] after payment is received. Processing times may vary during high-volume periods, holidays, or due to inventory availability.
Shipping Methods and Delivery Times
Shipping rates and delivery estimates will be shown at checkout. Delivery times are estimates only and are not guaranteed.
Once an order leaves our facility, delivery timing is controlled by the shipping carrier.
Discreet Shipping
All shipments from Drink Dopio are packaged discreetly. Packaging is designed to protect your order and maintain privacy during transit.
Certificate of Analysis Information
Where applicable, shipments will include relevant Certificate of Analysis information or access to COA documentation for the products in the order. COAs may provide product testing information such as cannabinoid content, batch information, and other relevant quality details.
Shipping Restrictions
We reserve the right to refuse, cancel, or limit shipment of any order where we believe shipping the product may violate applicable laws, regulations, or carrier rules.
Certain hemp-derived products may be subject to federal, state, local, or carrier-specific shipping restrictions. USPS states that hemp-based products may be mailed only when compliant with applicable laws, and international mailing of hemp and hemp-based products is prohibited.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout. Drink Dopio is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses.
Lost, Stolen, or Delayed Packages
Drink Dopio is not responsible for carrier delays or packages marked as delivered by the carrier. If your order is delayed, lost, or stolen, please contact the carrier directly and notify our support team so we can assist where possible.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery at:
Email: contact@drinkdopio.com
Include your order number and photos of the damaged product, shipping box, packing materials, and shipping label.
Contact Us
For shipping questions, please contact:
Drink Dopio Customer Support
Email: contact@drinkdopio.com